Once an order is placed, items are immediately queued for production. MerchYEAH products are custom printed on-demand specifically for each unique customer. Typically we cannot cancel an order once it has been queued for production. In some cases, if an order can be caught right away, we may be able to cancel the order and process a refund.
If you find yourself in need of a cancellation, please contact us ASAP via our Contact Us page.
Once an order is in process, items typically cannot be edited. If you need to change the color, size or style of an item you’ve just ordered, please contact us ASAP via Contact Us. We will always do our best to help!
Unfortunately, If you would like to add more items to an existing order that has already been processed, you would need to place a new/separate order for those items.
MerchYEAH products are custom printed on-demand specifically for each unique customer. Because of the nature our custom-made products, we cannot offer refunds, returns or exchanges. Because of the on-demand nature of our services we cannot offer exchanges if you ordered the incorrect size. Always be sure to check the sizing guide for garments prior to placing your order.
Replacement Guarantee - if there is a garment defect or printing issue that can be resolved, we will always do our best to make that right. In those rare situations, we will typically replace the item at no cost to the customer.
On the buying page, for each item you’ll see the sizing and fit guide. Click the link on the page to view the sizing and specifications for the garment or item you are viewing. For fashion fit garments, some customers will often order a size up from their standard-fit shirt size.
MerchYEAH provides the best printing and only the best garment brands on the market. We want you and your new favorite shirt to have a enduring long-term relationship together. Always follow the washing and care instructions on your garment’s tag. We also typically recommend washing your garment inside out, in cold water whenever possible, and before it’s worn for the first time.
On certain garments, you may notice a faint box or area around the design where we’ve used a heat-press (big rectangle iron) to lay down the fibers(tiny hairs) on the garment. This is common, intentional and ensures a long-lasting and vibrant print. After you've washed the garment, you will no longer see the box around the design.
MerchYEAH accepts most major credit and debit cards including Visa, MasterCard, American Express, Discover. We also accept PayPal. We also think Crypto is cool and will definitely be exploring that as an option for the future.
Absolutely! MerchYEAH works directly with the leading global digital payment processor and uses the most up-to-date encryption security and SSL to ensure transactions are protected, safe, and secure.
Your payment is processed immediately once you’ve placed an order. Sometimes it can take several hours and up to one full business days for funds to fully process from pending to posted.
MerchYEAH’s payment processor communicates directly with your card issuer and/or bank and automatically accepts or declines the transaction. If your payment is declined or not immediately accepted, please double check your information including, name, card number, CVC, address and zip code. Make sure the information is correct and is the info associated with that card or payment method.
Each time a transaction is attempted, some banks can place temporary holds on funds. Repeatedly attempting transactions can result in multiple held charges. If this happens, those held charges will typically resolve themselves in 24-48 hours, but contacting your bank may help expedite the release of those funds back to your account.
Yes we do! The MerchYEAH payment processor accepts pre-paid cards from Visa, Mastercard, and major card issuers.
In certain rare instances and in cases such as issues with supply chain, if a garment is out of stock, or if a garment is no longer being produced; we will seek to provide a near-equivalent alternative. Supply chain issues can result in a need to substitute certain garment styles, colors, brands and sizes.
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